AERINTHOR Money Back Guarantee Policy

At AERINTHOR, customer satisfaction is our top priority. We are committed to providing high-quality products and services. If for any reason you are not completely satisfied with your purchase, we offer a comprehensive Money Back Guarantee to ensure your peace of mind.

Eligibility for a Refund

• Returns must be initiated within 30 days of the purchase date.
• Products must be returned in their original condition, including packaging, accessories, and any complimentary items.
• Proof of purchase, such as the original receipt or order number, is required for all returns.

Non-Refundable Items

• Gift Cards
• Customized or personalized products
• Items purchased on a final sale

Refund Process

To initiate a return, please contact our AERINTHOR Customer Service team at support@aerinthor.com. A representative will guide you through the return process, including shipping instructions.

Once the returned item is received and inspected, you will be notified regarding the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original payment method within 5-7 business days.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to an error on our part, such as an incorrect or defective item.

Exchanges

If you need to exchange an item, please contact our AERINTHOR Customer Service team. We will assist you in processing an exchange promptly, subject to product availability.

This policy is subject to change at the discretion of AERINTHOR. Please ensure you review this policy periodically for any updates.

Thank you for choosing AERINTHOR. We appreciate your business and are dedicated to providing outstanding service.